Have a question for the team or need a hand? Just reach out — we’re here to help. Whether it’s about your cover or anything in between, we’ve got your back.
We’re available Tuesday to Friday, 9:00 to 16:00
If something’s gone wrong, we’re here to help — quick and clear. Just follow these simple steps to get your claim moving:
Different situations call for different forms — here’s how to pick the one that fits:
Public Liability
Had an accident at work? Someone got injured, or property got damaged — maybe you've received a claim saying you're responsible?
Download the Public Liability form
Professional Indemnity
A client’s raised a concern about your advice or training? Maybe there’s been a formal complaint?
Download the professional indemnity form
Equipment
Kit stolen or damaged — from your car, home, or during a fire or traffic accident?
Download the equipment form
Not sure which one to use?
No stress — just choose the one that seems the closest and send it in. We’ll help from there.
The more detail you give us, the faster we can get cracking. Don’t worry if you can’t complete everything — just do your best.
Photos, documents, or anything else that helps tell the story — send it our way. Originals are best if you’ve got them. Your claims handler will let you know if they need more.
If you don’t have everything yet, that’s fine. Email us what you can using the address on the form — we’ll guide you through the rest.
Once we’ve got your claim, you’ll be looked after by a dedicated claims handler. They’ll be your main point of contact and keep things moving.